Privacy Policy
Inline Building Products Pty Ltd
Last updated: August 2026
Who we are
This privacy policy explains how Inline Build ABN 31 074 718 371 (“we”, “us”, “our”) collects, uses, stores, and discloses your personal information when you visit our website or enquire about our cladding installation services.
Inline Build is a Victorian-based cladding installation business. We provide external cladding services to residential properties across Melbourne and regional Victoria.
Contact us:
Email: inlinebuild1@gmail.com
Phone: +61 412 525 414
Address: Brighton, VIC
What personal information we collect
We collect the following types of personal information:
Information you provide directly:
When you submit an enquiry through our website form, we collect your name, email address, phone number, property address, and any additional details you include about your project.
Information collected automatically:
When you visit our website, we automatically collect certain technical information including your IP address, browser type, device type, pages visited, time spent on pages, and referring website. This information is collected through cookies and tracking technologies described below.
How we collect your information
Directly from you:
We collect personal information when you fill out our enquiry form, call us, email us, or communicate with us in any other way.
Through our website:
We use the following third-party tracking technologies on our website:
Meta Pixel: A small piece of code provided by Meta Platforms, Inc. (Facebook) that records when a visitor submits an enquiry on our website. This sends data to Meta including your IP address, browser information, pages visited, and actions taken on our site. If you are logged into Facebook or Instagram while browsing our site, Meta may match this activity to your social media profile. We also use Meta’s Conversions API to send enquiry data to Meta from our server for advertising measurement purposes.
Cookies: Our website uses cookies to remember your preferences and understand how visitors use our site. You can control cookies through your browser settings.
We do not collect any sensitive information (such as health, racial, or religious information) through our website or enquiry forms.
Why we collect your information
We collect and use your personal information for the following purposes:
To respond to your enquiry and provide you with a quote for cladding services
To contact you about your project by phone, email, or SMS
To schedule site visits and measure-and-quote appointments
To measure the effectiveness of our advertising on Meta (Facebook and Instagram) so we can reach more homeowners who need cladding services
To improve our website and understand how visitors use it
To comply with our legal obligations
We will not use your personal information for any purpose other than those listed above without your consent, unless required or authorised by law.
Who we share your information with
We share your personal information with the following third parties, who assist us in operating our business:
Meta Platforms (Facebook): We use Meta Pixel and Meta’s Conversions API to measure and optimise our advertising on Facebook and Instagram. Meta receives data about your website activity and, when you submit an enquiry, hashed contact details for advertising measurement purposes. Meta is located in the United States.
Third-party form and automation providers: We use third-party providers located in the United States to host our enquiry form, process your submission, and deliver it to our team via email and SMS.
Website hosting provider: Our website is hosted by a third-party provider located in the United States and European Union.
We take reasonable steps to ensure these service providers handle your personal information consistently with Australian privacy obligations.
We do not sell, rent, or trade your personal information to any other parties.
Overseas disclosure
As outlined above, some of our service providers are located in the United States and the European Union. By submitting your information through our website, you acknowledge that your personal information may be transferred to, stored, and processed in these countries.
We take reasonable steps to ensure overseas recipients handle your information in accordance with the Australian Privacy Principles.
How we store and protect your information
We store your personal information in secure, access-controlled systems. Enquiry data is stored in our internal systems and in the third-party platforms listed above.
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. These steps include restricting access to authorised personnel only and using secure, encrypted connections.
We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When your information is no longer needed, we will take reasonable steps to destroy or de-identify it.
Your rights
You have the right to:
Access the personal information we hold about you
Request correction of any personal information that is inaccurate, out of date, incomplete, or misleading
Request deletion of your personal information where we no longer need it
Opt out of receiving marketing communications from us at any time
To exercise any of these rights, contact us using the details at the top of this policy. We will respond to your request within 30 days.
Opting out of tracking
You can limit the information collected about you by:
Adjusting your browser settings to block or delete cookies
Using the opt-out tools provided by Meta at facebook.com/help/568137493302217
Opting out of interest-based advertising through the Digital Advertising Alliance at youradchoices.com
Opting out of tracking will not affect your ability to submit an enquiry through our website.
Complaints
If you believe we have handled your personal information in a way that breaches your privacy, you can make a complaint by contacting us at inlinebuild1@gmail.com.
We will acknowledge your complaint within 7 days and investigate it promptly. We aim to resolve complaints within 30 days.
If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
Phone: 1300 363 992
Email: enquiries@oaic.gov.au
Post: GPO Box 5288, Sydney NSW 2001
Updates to this policy
We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be published on this page with a revised “last updated” date.
Governing law
This privacy policy is governed by the laws of Victoria, Australia, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles.